Last updated June 07, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
We offer various shipping options. In somecases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
To return an item, please email customer service at info@drericluster.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMAnumber, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Cynature Networking & Consulting Inc.
Attn: Returns
RMA #
14747 N Northsight Blvd. Ste 188
Scottsdale, AZ 85620
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least __________ days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 25% restocking fee will be charged for all returns.
● Sale items are FINAL SALE and cannot be returned.
● Email info@drericluster.com to ask specific return instructions.
● To receive full credit, you must contact Customer Service within 30 days of the order date. No credit or returns are allowed after 30 days.
● No returns will be accepted for sale items.
If you have any questions concerning our return policy, please contact us at:
1-888-585-9311
info@drericluster.com